Terms

***TERMS AND CONDITIONS ***Please Read Before Bidding***

(Last Updated 9/18/24)

WE DO NOT OFFER SHIPPING  

Once you have placed a bid and you have agreed to our terms and conditions your bid is a binding agreement with Nova Auction House Ltd. Once a bid has been placed it cannot be removed - you will need to be outbid.

REGISTERING: All Bidders must first register and complete the new bidder information form as provided through our auction platform. All Bidders are required to provide valid credit card information to register for this auction. **Please note that your credit card WILL NOT be charged unless you are the successful bidder. There is however a 'pre-authorization' done from time to time to validate the credit card - this is not a charge. You are responsible for maintaining the confidentiality of your account and password and restricting access to your computer and you agree to accept responsibility for all activities that occur under your account and password. By signing in to bid at our auctions your email will be entered into our database for promotional emails. You can unsubscribe at anytime by clicking on the unsubscribe link at the bottom of the email.

BIDDING AND PAYMENT: You are purchasing retailer returns, overstock items, shelf pulls, undeliverable shipments from major retailers and from time-to-time consignments - these items may not be in perfect retail condition. Some may not be in original packaging, missing screws/nuts bolts, have slight dings, minor scuffs etc. While we will make every attempt to note such defects, however, you should be aware of what you are purchasing. All descriptions are believed to be accurate based on a visual inspection, but Nova Auction House Ltd. does not warrant that the lot description is error free, accurate or complete. Our descriptions are not what you would expect from an online retailer description. We encourage our customers to do their own research of items prior to placing a bid to ensure that the item is suitable for its intended use. Our items are sold at several retailers, we will post where these items have come from when purchasing from our suppliers, we again, encourage you to do your own research. We are not an authorized dealer of any branded products and therefore manufacturer warranties do not apply. All Manufacturer Suggested Retail Price (MSRP) were accurate at the time of publishing.

*By placing a bid, the bidder is satisfied with the description of items.

*The bidder understands that a 15% Buyers Premium and a 15% GST/HST Tax will be added to their final invoice.

*Nova Auction House Ltd. will automatically process the credit card provided by the user in their account following the auction closing.

All items purchased by the user online must be paid in full within TWO (2) business days of auction close date. Failure to do so will result in your account being placed on hold with Nova Auction House Ltd. and you will be unable to bid in future auctions with us. Unpaid items will be re-posted in a future auction.

*All invoices are emailed to winning bidder after the auction's close to the email in your account with the details of pickup location, and hours. Please be sure to check your email and junk mail.

*The bidder understands that we do not have the space to store your item(s). Item(s) are required to be picked up the week following the auction close. After FOURTEEN (14) days they will no longer be available (please see below under ITEMS NOT PICKED UP for specifics).

*Pickup and returns both local and shipped (if applicable) of all items are the full responsibility of the buyer including all associated costs.

*Max Bid: Bidders have the option of setting a maximum bid amount allowing the auction software system to automatically bid on their behalf to the next highest bid increment.

*Soft Close: If a bid is placed on an item in the final minute of the auction sale, the auction for that item will automatically be extended and remain open for an additional 1 minute. This will continue until all bidding has ceased.

PICKUP:  Please ensure you can pickup during the dates/times specified. We are are open Monday through Thursday 9am to 6pm and closed on all provincial and statutory holidays. We recommend booking an appointment though the link on our website, so your auction items are picked and ready for your arrival. This means less wait times for you.

*Purchasers are responsible to bring any necessary tools, packing material or additional labor to remove purchased items.

*Pallets that are not picked up will be accessed a $25 per week storage fee and bidders will be unable to bid in auctions until items are picked up and paid in full.

ITEMS NOT PICKED UP:  All items must be removed from our premises within SEVEN (7) days of the sale completion. Any items not retrieved within FOURTEEN (14) days will be considered abandoned and Nova Auction House reserves the right to re-sell the items in a future auction. Any items that have not been removed from our premises within the allotted timeframe will be treated in the following manner: " The item(s) will be removed from your account and made available for sale in a future auction " You will be charged a restocking fee of 20% or $10.00 per item, whichever is greater, plus taxes and buyers premium. If the item(s) sold for $10 or less, they will be re-sold on the house's account with NO REFUND to the original buyer.

*If your account is deactivated for non-payment of restocking fees, we will not be able to reactivate your account until all monies owing are paid in full.

SHIPPING: Sorry - we DO NOT offer shipping options at this time but we will accept a pre-paid label from you to get your order ready for pickup from your carrier of choice. All shipping costs are solely at buyers cost including any potential returns 

RETURNS: Nova Auction Ltd. offers a FOURTEEN (14) day return period from the auction close date on defective items that are unable to be used as intended that are NOT being sold "AS IS". Pallet Lots are sold AS IS, Box Lots are sold AS IS. "AS IS" items are sold without warranty and will not be accepted for return under any circumstances. We do not accept returns for missing screws/nuts or bolts that are readily available at the local hardware store. We also do not accept returns for items with slight flaws that do not pose an issue with the items intended use. **Always be sure to read lot descriptions carefully** You are purchasing RETAIL RETURNS from Major Online Retailers and items may not be in perfect condition and may have minor scratches, dings etc that may or may not be noted in the item description. All items require approval to be returned - please email halifax@novaauctionhalifax.com or call in to discuss if you are experiencing an issue with your purchased item. " Items must be returned in the original packaging " Items must be returned unused and in the same condition received " If the item in question is in stock we will exchange this item for the same and the item will not be refunded. If refused a re-stock fee will apply. We will not consider a return after the FOURTEEN (14) day return period - no exceptions. You further understand that if you pick up items after the noted return period you have waived your right to return for defective items or items not as described. Nova Auction House reserves the right to refuse any items for returns as we see fit and restocking fees may apply. The restock fee is 20% of purchase price plus applicable taxes and buyers premium. Returns when items have been approved and authorized for refund are processed within FIVE (5) business days to the method of payment on file. If that payment was in cash or paid in store due to a processing error the refund will come via e-transfer to the email we have on file based on your last purchase. NON-PAYING ACCOUNTS If your account is not settled by the end of the week your items will be removed from the invoice and placed in a future auction for sale. If your account is deactivated for non-payment of restocking fees, we will not be able to reactivate your account until all monies owing are paid in full. Please update your credit card on file, update the expiration date, update your address if you move and settle your account by the end of the week to avoid this from happening. OTHER These terms and conditions may be updated or changed by us at any time please be sure to review prior to biding on our online auctions. We reserve the right to cancel, block or refuse any bidder or registration at any time with or without cause.

Due to the nature of technology Nova Auction House Ltd reserves the right to pause, cancel or restart the bidding of any auction if our system is experiencing errors or connectivity issues

CONTACT: For additional questions regarding our auction please contact info@novaauctionhalifax.com, call 902-223-0845 or come see us in store at 101 Thornhill Dr, Unit 103 in Dartmouth, N.S. We are open Monday - Thursday 9am to 6pm and closed on all provincial and statutory holidays.